Privacy Policy – Fitlyzen

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Privacy Policy

General

Fitlyzen respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially. We use your data to process orders as quickly and easily as possible and will only use your information with your permission. Fitlyzen will not sell your personal information to third parties and will only make it available to third parties that are involved in processing your order.

 

Use of Name and Address Information

Fitlyzen uses the collected data to provide its customers with the following services: When you place an order, we need your name, email address and delivery address to process your order. With your permission, we use your data to inform you about the development of the website and about special offers and promotions. If you no longer appreciate this, please let us know by sending us an email.

 

To make shopping at Fitlyzen as pleasant as possible, we store your personal data and the data regarding your order and the use of our services with your permission. This allows us to personalize the website and recommend articles that you may find interesting. In your Fitlyzen account we store information such as your name and address, telephone number, e-mail address and delivery details, so that you do not have to fill it in with every new order.

Data about the use of our site and the feedback we receive from our visitors help us to further develop and improve our site. Fitlyzen does not sell your data. Fitlyzen will not sell your personal information to third parties and will only make it available to third parties that are involved in processing your order. Our employees and third parties engaged by us are obliged to respect the confidentiality of your data. Your personal information is safe with Fitlyzen. We appreciate the trust you place in us and we will therefore handle your data with the utmost care. Your data will be protected and treated confidentially at all times.

 

 

Cookie Policy

The Fitlyzen webshop uses different types of cookies. For example, we use functional cookies to make the webshop function properly and analytical cookies to offer you an optimal user experience in our webshop. We also place tracking cookies to tailor the content of advertisements to your preferences.

 

What is a cookie?

A cookie is a small file that stores your preferences for our website on your computer, tablet or smartphone. On a subsequent visit, a website can look up that information again and use it for a better experience on the website.

 

Does a cookie know who I am?

No, cookies do not record any personal information such as your name, address, age or other personal information. Cookies only remember your preferences and interests based on your surfing behaviour.

 

What types of cookies does Fitlyzen use?

 

  1. Functional cookies

With functional cookies it is possible to retrieve information from previous visits during a follow-up visit. In practice this is used, among other things, to keep track of that you are logged in, in which language you wish to visit the website and which country you prefer for delivery.

Functional cookies are, among other things, necessary for our webshop to function properly: for example, they keep track of what is in your shopping cart during the ordering process.

 

Google Tag Manager

We use Google Tag Manager to place and manage cookies on the website. The Google Tag Manager tool is not a cookie, nor does it record any personal information. The Google Tag Manager Tool is only used to properly manage the cookies we use.

Privacy statement: Google Tag Manager

 

  1. Analytical cookies

Analytical cookies collect anonymous information about how our website is visited and how website functions are used. With such information, statistical data about the use of the website can be collected by Google Analytics and we can then analyze and improve the functioning of the website.

Analytical cookies contain a unique number and do not contain any personal data. These cookies are therefore not used to recognize you personally. The anonymous data obtained is only used to improve the website.

 

Google Analytics

Purpose: Google Analytics collects anonymous, static data about the use of the website with the aim of optimizing the website for a better user experience. Google shares anonymous data with third parties.

Privacy statement: Google analytics

 

  1. Social Media Cookies

Cookies for social media keep track of which products you view on our website in order to subsequently show you a personal offer in your news overview, tailored to your preferences.

 

Facebook

Facebook cookies keep track of which products you view on our website in order to be able to show a personal offer in your news overview. Without these cookies you will miss out on personal offers.

Privacy Statement Facebook

 

Instagram

Purpose: These cookies keep track of which pages you view. This allows us to show relevant advertisements and offers via Instagram. Without these cookies you will miss out on personal offers. Instagram shares anonymous data with third parties.

Privacy Statement Instagram

 

Twitter

Purpose: You can share information from our website via Twitter. Cookies are required for this button to work. Fitlyzen only shares encrypted data with Twitter.

Privacy statement Twitter

 

Google+

Purpose: You can share information from our website via Google+. Cookies are required for this button to work. Fitlyzen only shares encrypted data with Google+.

Privacy statement Google+

 

 

Prefer no cookies?

If you prefer not to receive cookies, you can adjust your preferences in your browser at any time. To do this, open your browser settings and view your cookie preferences in your privacy or security settings. After deleting your cookies, your preferences for our webshop will be lost. It is possible that you will still see advertisements from Fitlyzen after removing cookies, not all advertisements that Fitlyzen uses are related to cookies. Changes to your cookie settings only affect the device and browser used on it. Do you use multiple devices or browsers? Then repeat the action(s) on each device and in each browser to delete cookies.

 

Right to be forgotten

Under the General Data Protection Regulation (GDPR), the right to be forgotten (or the 'right to be forgotten') means that, if a consumer requests this, Fitlyzen must delete his or her personal data in a limited number of cases. When a consumer wants to use the right to data erasure under the GDPR, the webshop is obliged to comply with this if:

 

  • the consumer's personal data are no longer necessary for the purpose for which they were collected or processed;
  • the consumer withdraws consent to the processing of his or her data and there is no other legal basis for the processing;
  • the consumer objects to the processing and there is no other legal basis for processing the data;
  • the personal data has been unlawfully processed;
  • the erasure of the data is necessary to comply with legal obligations within the European Union.

 

After the consumer has submitted a request for removal, we will assess and process it within four weeks. If you wish to invoke this right, please send an e-mail to info@fitlyzen.com and indicate which data you wish to delete.

 

Fitlyzen has a legitimate interest in retaining some data to which we are legally obliged. This concerns invoice data that are interwoven in the bookkeeping process.